Network support + Defense
One clear plan for every location.
Choose the human support your network needs. Every COMND Support plan includes its matching Defense monitoring experience—or choose Defense by itself.
Every recurring price shown is per managed location. Add locations to see an organization estimate.
Plan builder
Build an organization estimate.
Start with COMND Support, then choose the Defense product that comes with it. Select “None” when you only want Defense.
Compare Support
Four levels. One connected Defense path.
Every step adds hands-on service and includes the corresponding Defense experience.
| What’s included | Essential$150 / location | Managed$325 / location | Critical$500 / location | Premier$750 / location |
|---|---|---|---|---|
| Network Monitoring | ● | ● | ● | ● |
| Cellular Backup Included | ● | ● | ● | ● |
| Remote Support | ● | ● | ● | ● |
| Carrier-Managed Internet | — | ● | ● | ● |
| Internet Outage Coordination | — | ● | ● | ● |
| Business Phone Service | — | — | ● | ● |
| Priority Support + Discounted Labor | — | — | ● | ● |
| 5-Year Hardware Warranty | — | — | — | ● |
| Next-Business-Day Replacement | — | — | — | ● |
| White-Glove Support | — | — | — | ● |
| COMND Defense included | Visibility | Monitor | Secure | PCI Readiness |
Compare Defense
Visibility starts with a lot.
Every Defense level builds on the one before it, so core visibility remains included as monitoring, security, and readiness needs grow.
| Defense capability | Visibility$29 / location | Monitor$59 / location | Secure$129 / location | PCI Readiness$199 / location |
|---|---|---|---|---|
| Visibility foundation | ||||
| Customer Defense dashboard | ✓ | ✓ | ✓ | ✓ |
| Multi-location overview | ✓ | ✓ | ✓ | ✓ |
| UniFi site and device inventory | ✓ | ✓ | ✓ | ✓ |
| Network health and availability | ✓ | ✓ | ✓ | ✓ |
| Incident status and history | ✓ | ✓ | ✓ | ✓ |
| Scheduled reports: daily, weekly, or monthly | ✓ | ✓ | ✓ | ✓ |
| Active monitoring | ||||
| UniFi API monitoring | — | ✓ | ✓ | ✓ |
| SNMPv3 monitoring | — | ✓ | ✓ | ✓ |
| Log collection and search | — | ✓ | ✓ | ✓ |
| Alerting by text, email, or Slack | — | ✓ | ✓ | ✓ |
| Security operations | ||||
| Security event review | — | — | ✓ | ✓ |
| SIEM correlation and workflows | — | — | ✓ | ✓ |
| Guided response | — | — | ✓ | ✓ |
| PCI preparation | ||||
| PCI readiness tracking | — | — | — | ✓ |
| Evidence organization | — | — | — | ✓ |
| Assessment preparation support | — | — | — | ✓ |
Defense features are additive. Final data sources, retention, and delivery details are confirmed during onboarding. iPhone app notifications are planned for a future update.
Need the network too?
Designed, configured, and ready to deploy.
COMND is also a network integrator. Tell us what you have—or what you need—and we can design the network, preconfigure equipment, ship it, and coordinate deployment.
Explore Network Integration